What we store on our servers
A small amount of data, all related to operating your account and the model gateway:
- Account info — email, username, hashed password, and the optional profile fields you fill in (display name, organization, phone, job title).
- Gateway usage — token counts and timestamps per model request, used to enforce your plan's quota and to bill credits.
- Invitation records — when someone uses your invite link, we record the reward credit transfer.
- Skill / Tool downloads — anonymous counters per Market item, so we know what to improve.
What we never see
- The contents of any file in your project folder — PDFs, spreadsheets, code, notes.
- The text of any chat between you and the agent. It stays in a local SQLite database on your machine.
- The output of any tool call — generated tables, plots, reports, code.
What happens when the agent calls a model
Two paths, depending on your plan:
- Atlaslab Gateway (default for paid plans) — your prompt is sent through our gateway to the model provider (DeepSeek, GLM, OpenAI, etc.). We only record token counts; we don't store the prompt or the response.
- BYOK (Pro and Enterprise) — your prompt goes directly from your machine to the provider you configured. We never see it.
Cookies and analytics
The website uses a single session cookie to keep you logged in. We don't run third-party analytics, ad-trackers, or session-recording tools on the marketing pages.
Your rights
You can export, edit, or delete any account data from your Dashboard. Closing your account permanently removes everything we store about you, except where retention is legally required (e.g. invoices).
Questions
Email ir@atlaslab.cn. A real person answers.